Case Study: Non-Technical Business Leader Builds own Chatbot using ChatGPT (through Custom GPT)

A non-profit professional built a public-facing chatbot using CustomGPT to share information with organizations in the non-profit world. By training the AI on a library of resources, including PDFs and high-quality websites, the chatbot improved its responses. The chatbot's best feature is that it provides sources for the answers it generates, allowing users to verify the information.